Privacy Policy
Area Specialist Dynamic will comply with the Australian Privacy Principles when collecting, handling, disclosing and storing your personal information.
Your privacy is important to Dynamic Residential. We will not publish your name in connection with any information you provide without your permission.
If you do not provide us with your personal information, some enhanced services, like the right to access our property guides, will be unavailable to you. If you do provide us with your personal information, we will protect it in accordance with the Australian Privacy Principles.
What is Personal information?
Each time you contact us, you may provide us with personal information about yourself that we need to use to provide you with our services.
The term "Personal Information" means information from which your identity is reasonably apparent. This may include your name, address, telephone number, email address and profession or occupation.
This Personal Information may include information or an opinion about you, or credit information about you.
What Personal Information do we collect?
name
mailing or street address
email address
telephone number
facsimile number
age or birth date
profession, occupation or job title
bank account details
details of the products and services you have purchased or enquired about from us or our clients, together with any additional information necessary to deliver those products and services and to respond to your enquiries
Perform our business activities and functions.
Provide the best possible quality of customer service.
Provide products and services to you.
Send communications requested by you.
Answer enquiries from you.
Provide information or advice about existing and new products or services that we offer.
Provide you with access to protected areas of our website.
Conduct business processing functions.
Administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes.
Update our records and keep your contact details up to date.
Respond to any complaint made by you.
Comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (or political sub-division of a country).
In that regard, Area Specialist Dynamic may disclose Personal Information to:
Employees and independent contractors that need to know your personal information to assist Area Specialist Dynamic to provide its services or to process information on its behalf (in that regard, Area Specialist Dynamic will request that its employees and independent contractors comply with this Privacy Policy).
Its related entities within and outside of Australia (in that regard, Area Specialist Dynamic will request that its related entities use your personal information only for the purpose of performing the function required by Area Specialist Dynamic, and that they comply with this Privacy Policy).
Service providers that perform a range of services required by Dynamic Residential, for example, solicitors, information technology support and insurance providers (in that regard, Area Specialist Dynamic will request that its service providers use your personal information only for the purpose of performing the service required by Dynamic Residential, and that they comply with this Privacy Policy).
A third party to enforce contracts, to render a tax invoice, debt collection or to defend itself against any claims of theft and fraud (in that regard, Area Specialist Dynamic will request the third party to use your personal information only for the purpose of performing the service required by Dynamic Residential, and that they comply with this Privacy Policy).
Market research companies which undertake research on behalf of Area Specialist Dynamic which relate to client satisfaction surveys (in that regard, Area Specialist Dynamic will request the market research company use your personal information only for the purpose of performing the service required by Dynamic Residential, and that they comply with this Privacy Policy).
You consent to the use and disclosure of your personal information in accordance with the above.
If we wish to use your personal information in a manner other than as described in this Privacy Policy we will not do so before obtaining your consent.
Your Consent
Other than as described in this Privacy Policy, we do not rent, sell or otherwise disclose your personal information to non-related entities or organisations without your prior consent. You agree to consent to your Personal Information being used in accordance with this Privacy Policy Statement obtained through one or more of the following ways:
Communicating with us or by continuing to request our services which includes but is not limited to attending one of our offices, attending an open for inspection, making enquiries via internet, email or phone;
Providing us with your Personal Information in paper-based forms or electronic forms including online forms;
Communicating with us in face-to-face meetings;
Information obtained in an exchange of business cards;
Providing us with your contact details and consenting in writing for such details to be conveyed to a mortgage broker or financier;
Providing us with your contact details for such details to be conveyed to third party organisations that Area Specialist Dynamic may engage to provide our services;
Visiting our website or participating in an online enquiry;
Entering competitions, promotions or completing surveys or providing feedback;
Visiting any website or social media site established by us, including but not limited to Facebook, Twitter, Pinterest, Instagram, Google+, YouTube, Vimeo and LinkedIn ("Social Media Sites");
By participating in any activity on a Social Media Site; and
Subscribing to our newsletter/blog.
Can you Access your Personal Information?
You can find out what personal information we have about you, and amend or update your personal information, by contacting us through email or phone.
If any of your Personal Information is incorrect, inaccurate or out of date, you may request that we correct the information.
How do we store your Personal Information?
We use all reasonable efforts to keep your personal information secure, accurate and up-to-date. Your personal information is stored behind firewalls.
You can assist us to keep your personal information secure by ensuring that any username or password provided to you is kept confidential.
We may use cloud storage to store the personal information we hold about you. The cloud storage and the IT servers may be located outside Australia.
We may disclose your personal information to overseas entities that provide support functions to us.
Be informed of the use of your personal data.
Access your personal data.
Request correction of your personal data.
Request removal of your personal data.
Object to our use of your personal data.
Request that the use of your personal data be limited.
Request portability of your personal data.
Object to automated decision making and profiling.
Sensitive Information
We will only collect sensitive information about you with your consent. Sensitive information is personal information that includes information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional associations or trade unions, sexual preferences, criminal record, or health.
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